Privacy Policy

1 Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address when you contact us, submit an enquiry, or register for an event.
• Media Kit Requests: Name, email, organisation name, and purpose of request when you download our media kit.
• Donation Information: Financial details processed securely through third-party payment providers when you make a donation.
• Volunteer & Partnership Applications: Professional background, skills, and availability information.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.

2 How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, feedback, and service requests
• Process media kit download requests and follow up as appropriate
• Send programme updates, newsletters, and impact reports (with your consent)
• Coordinate volunteer activities and partnership engagements
• Improve our website, services, and communications
• Comply with legal obligations and protect the Trust's legitimate interests

3 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website and programmes, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Trust Protection: To protect the rights, property, or safety of the Trust, our staff, or others.

4 Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences.

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

6 Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at info@kesachdevtrust.org.

7 Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact enquiry data is retained for up to 3 years. Donation and transaction records are retained for 7 years in accordance with financial regulations.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

9 Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• General: info@kesachdevtrust.org
• Address: Dr. Kalyan & Efthymia Charitable Trust, New Delhi – 110048, India